Privacy Policy

Sporting Futures Training (UK) Ltd., which trades as Educational and Sporting Futures and ESF Apprenticeships, is committed to protecting and respecting your privacy. This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Sporting Futures Training (UK) Ltd is a wholly owned subsidiary of Real Group Ltd. 

The website https://esfapprenticeships.co.uk/ is owned and operated by Sporting Futures Training (UK) Ltd.

We may collect personal information from you in the following ways:

• When you make a phone call or send an email to seek information about our services;
• Recruitment and employment;
• You have used our services of any type;
• Through our use of the Cookies on our website (please see the Cookies section below);
• Through your request for publications and other marketing materials;
• Through your request for information about our services and related topics and events;
• Through your registration for events;
• Through your contacting us with enquiries and comments;
• Through registration for courses run by us or any of our partner institutions;
• Through course enrolment and
• If your colleague has passed your details to us.

The following personal data may be processed for the legitimate interests of Educational and Sporting Futures or a third party: 

• Name
• Addresses
• Phone numbers
• E-mail addresses
• Place of work
• Teacher reference number, or other professional registration identification numbers
• Social media account details
• IP addresses and other similar electronic identifiers

The following personal data may be processed by Educational and Sporting Futures to fulfil a contract with you, or to take steps before entering into a contract: 

• Name
• Addresses
• Phone numbers
• E-mail addresses
• Place of work
• Date of birth
• Gender identity
• Sex
• Marital status
• Ethnicity
• Nationality
• Disability details
• Sexual orientation
• Religion or belief details
• Pregnancy, maternity, paternity, or adoption details
• Criminal records information
• Teacher reference number, or other professional registration identification numbers
• Copies of photo ID and passports
• Copies of immigration documents
• Copies of marriage, divorce and name change certificates
• Copies of qualification certificates and transcripts
• Employment history and copies of CVs
• National Insurance Number
• Copies of P45/P46/P60 forms
• Marital status
• Education and training records
• Employment, character and professional references
• Medical and disability details, potentially including copies of medical documents
• Next of kin details
• Bank account and other payment-related details
• Circumstantial evidence and details volunteered to Educational and Sporting Futures to support processes such as those relating to mitigating circumstances 
• Social media account details
• Parental or guardian details
• IP addresses and other similar electronic identifiers
• Psychometric test results
• Unique identifiers assigned by Educational and Sporting Futures, or our partners

The exact details collected will depend on your relationship with Educational and Sporting Futures. The data processed by Educational and Sporting Futures can differ between different courses based on the requirements of the regulators and partners involved.

If you do not provide us with permission to process your data we may be unable to provide you with the service or training you are requesting or are taking part in. 

Please note that sometimes information is collected from publicly available sources, such as school websites, and stored on our database and processed by us.

The vast majority of data that we collect from you may be transferred to, and stored at, servers in the UK. Some personal data may be transferred to, processed, or stored by services or servers based outside of the UK in compliance with the UK GDPR and relevant adequacy regulations.

We will process any of your personal data, in accordance with our obligations under applicable data protection laws and regulations, for the following reasons: to provide you with the services you have requested; to comply with applicable laws and regulations; for administrative purposes; to assess enquiries; and to provide you with information about us and our services. 

If, at any time, you do not wish to receive further information about us and our services, use the unsubscribe links or contact us at https://esfapprenticeships.co.uk/contact-us/.

Our partner organisation that maintains our learning platform and websites, Real Group Ltd, is beginning to include some use of artificial intelligence and machine learning tools and techniques. These tools and techniques allow us to provide a range of services within our learning platform and website that enhance the experience for users. This includes, starting to use various tools to help analyse sentiment and engagement within the delivery of our training courses. This profiling helps us identify areas for improvement, address user concerns, and better understand the overall satisfaction of our learning platform.

Further details of how Real Group uses artificial intelligence and machine learning can be found in their Artificial Intelligence and Machine Learning Policy and Sentiment and Engagement Analysis Policy, which can be found here: https://www.realgroup.co.uk/privacy-policy/ 

Real Group provides as transparent an explanation as possible about our artificial intelligence and machine learning practices, including the algorithms and processes employed, and when it is possible to opt out of having your data processed, in the two policies mentioned above. 

Psychometric assessments may be used as part of the recruitment process for new staff and the profiles generated from these are available to selection panels for use when making decisions about candidates.

We retain the personal data processed by us in a live environment for as long as is considered necessary for the purpose(s) for which it was collected (including as required by applicable law or regulation).

In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property, or safety of Educational and Sporting Futures, or others. This includes exchanging information with other organisations for the purposes of safeguarding or other statutory regulations we have to comply with.

There are times when we have to report to our partners and regulators or other relevant bodies and in those circumstances, we will report your information either aggregately or anonymously; or in an identifiable format if required. 

We may share your information according to operational and business needs with relevant third parties with legitimate justifications. If you register on a course run by Educational and Sporting Futures which is validated or accredited by and/or in partnership with another institution or organisation; your data will be shared with that institution for operational and quality assurance purposes. Some practice-based courses may also require support from a colleague you have nominated and an amount of course information may be shared for this purpose. What data may be shared with third parties, will vary from course to course and will be made clear during the registration process.

Where your course fees are paid by your employer, or other third party, we may share information about your progress and engagement on that course with that third party. Sensitive personal data and information about other courses studied with Educational and Sporting Futures will not be shared with these third parties without your consent.

If you need further information in this regard, please contact us at https://esfapprenticeships.co.uk/contact-us/ and we will assist you further.

The UK General Data Protection Regulation (GDPR) sets out the following rights applicable to data subjects: 

1. The right to be informed; 
2. The right of access; 
3. The right to rectification; 
4. The right to erasure (also known as the ‘right to be forgotten’); 
5. The right to restrict processing; 
6. The right to data portability; 
7. The right to object; 
8. Rights with respect to automated decision-making and profiling. 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. Some information we collect for marketing purposes is available in the public domain, such as on school websites. You can exercise your right to prevent processing for Marketing purposes by checking certain boxes on the forms we use to collect your data or informing our team during phone calls. You can also exercise the right at any time by clicking on unsubscribe links in communications or contacting us at https://esfapprenticeships.co.uk/contact-us/.

You have the right to withdraw any consent given with respect to our use of your personal data. Furthermore, you have the right to request the modification or deletion of your personal data in the event it is incorrect or processed without your consent.

Where it is not possible to delete all of your personal data, the retained data will be securely archived with restricted access and other appropriate safeguards for as long as it is required to be retained.

To modify your personal data, or to completely opt-out of Educational and Sporting Futures using your personal data, please contact us at https://esfapprenticeships.co.uk/contact-us/.

In line with your ‘Right to Access’ your personal information, you can always request to see a copy of the personal information we hold on you by contacting us at https://esfapprenticeships.co.uk/contact-us/. 

Once we confirm your identity, we will supply you with a copy of the requested personal information that we hold on you within 30 days.

Educational and Sporting Futures may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Educational and Sporting Futures’ website uses cookies to record visits to the website. This helps us to improve the website and provide you with a good experience when you browse the website.

Please see our Cookies Policy at https://esfapprenticeships.co.uk/cookie-policy/ for more information.

This privacy policy was last updated on 23rd April 2025. Educational and Sporting Futures reserves the right to vary this privacy policy from time to time. Such variations become effective on posting on this website. Your subsequent use of this website or submission of personal information will be deemed to signify your acceptance to the variations. If these changes affect how your personal data is processed, Educational and Sporting Futures will take reasonable steps to let you know.

Questions, comments and requests regarding this privacy policy should be addressed to us at https://esfapprenticeships.co.uk/contact-us/.

We hope that you will not ever need to, but if you do want to make a complaint about our use of personal data, please follow the process laid out in our Complaints Policy, which can be found here: https://esfapprenticeships.co.uk/key-policies/. 

You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns.

Cookies Policy

Complaints Policy

Last updated 7th May 2025